Returns & Refund Policy
30-day returns
If you are not happy with your purchase, contact us within 30 days of delivery at support@4chet.com.
Eligible items
Items must be unused, in the original packaging, and in the same condition you received them.
How to return
- Email support@4chet.com with your order number and the reason for the return.
- We will send you instructions and the return address. Please do not send items back before you hear from us.
- After we receive and check the item, we will issue your refund.
Damaged, defective or wrong items
Send us photos within 7 days of delivery. We will replace the item or refund you at no extra cost.
Refunds
Refunds go back to your original payment method within 5 to 10 business days after approval.
Return shipping
Customers pay return shipping unless the item arrived damaged, defective or incorrect.
Non-returnable items
Gift cards and items marked as final sale cannot be returned.
Lost packages
If your tracking shows no delivery and the package is overdue, contact us and we will resend your order or refund you.